1. 🧾 What We Collect
When you interact with our website or services, we may collect:
A. Info You Give Us Directly
  • Your name, email, and phone number
  • Shipping and billing address
  • Payment information (via secure checkout partners)
  • Login details if you create an account
  • Messages or feedback you send to us
B. Info We Collect Automatically
  • Your IP address and browser/device details
  • Pages you view and actions you take on our website
  • Cookies and other small data files (for analytics and site performance)
  • In some cases, general location info (not your exact address)
If you use our smart key box products, we may also collect:
  • Device status (locked/unlocked, battery level, etc.)
  • Access history (e.g. when the box was opened)
  • User permissions (if you assign codes or access to others)

2. 🧠 Why We Collect ItWe use this information to:
  • Process and ship your orders
  • Keep you updated about your purchase
  • Respond to your questions or support requests
  • Provide smart device features (if applicable)
  • Improve our website and customer experience
  • Send important account or product updates
  • Offer promotions or tips — but only if you’ve opted in
We only collect what we need, and we’ll never sell your personal data.

3. 🧳 Who We Share It With
​We don’t sell your data. We only share it with trusted third parties when absolutely necessary — for example:
  • Payment providers (to process your transactions securely)
  • Shipping companies (to deliver your order)
  • Customer service tools (so we can support you effectively)
  • Analytics services (to help us improve our website)
Each of these services is carefully chosen and follows strong privacy and security standards.

4. 🍪 Cookies (Not the Tasty Kind)We use cookies and similar tools to:
  • Keep the site running smoothly
  • Remember your preferences
  • Understand how visitors use our site
  • Show you relevant content or offers
You can choose to disable cookies through your browser settings — though some features may not work as expected if you do.

5. 📱 Smart Devices & Apps (If Used)If you're using one of our smart key boxes:
  • We collect limited data to enable features like remote access, access history, and security alerts.
  • All data is encrypted and stored securely.
  • You control who has access to your key box, and you can update or revoke permissions at any time.
We’ll never access your key box without your consent — ever.

6. 📬 Emails & Texts
We may email or text you about:
  • Your order or shipping updates
  • Support and service follow-ups
  • Product updates or recalls
  • Optional promotions, if you’ve subscribed
You can unsubscribe from marketing messages at any time by clicking the link in the message or contacting us directly.

7. 🛡️ How We Keep Your Info SafeWe use modern security practices to protect your data, including:
  • Secure (HTTPS) website connections
  • Encrypted payment processing
  • Access controls on our systems
  • Regular security checks
Still, no system is 100% perfect — so if you ever think your information has been compromised, please let us know right away.

8. 🧑‍⚖️ Your Rights
You have full control over your personal information. You can:
  • Ask what data we have about you
  • Request changes or corrections
  • Request deletion (unless we need to keep it for legal reasons)
  • Opt out of marketing at any time


9. 👶 Kids Under 13
Our website and products are not intended for children under 13. We don’t knowingly collect personal info from minors. If we find out that we did, we’ll delete it immediately.

10. 🔄 Policy Changes
We may update this policy from time to time — for example, if our services or legal obligations change. When we do, we’ll update the date at the top of this page and, if necessary, notify you via email or website notice.

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